At Zebaish by Aqsa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from https://zebaishbyaqsa.com (the “Site”).

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit our Site or place an order, we may collect the following information:

Personal Information

• Name
  
  

• Phone number
  
  

• Email address
  
  

• Shipping and billing address
  
  

Order Information

• Products purchased
  
  

• Order value and status
  
  

• Delivery and return details
  
  

Payment Information

• Payment method used (Cash on Delivery or local bank transfer)
  
  

• Payment processing is handled securely by third-party providers
  
  

• We do not store card or bank details on our servers
  
  

Device and Usage Information

• IP address
  
  

• Browser type
  
  

• Pages visited and interactions with the Site
  
  

• Cookies and similar tracking tools
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
  

• Contact you regarding orders, returns, or support queries
  
  

• Improve our website and shopping experience
  
  

• Send order confirmations and service-related messages
  
  

• Prevent fraud or misuse
  
  

• Meet legal and record-keeping requirements
  
  

Marketing messages are sent only if you choose to receive them.

3. Sharing Your Information

Your personal information may be shared only when necessary, including with:

• Shopify (our eCommerce platform)
  
  

• Courier partners for order delivery
  
  

• Payment service providers to complete transactions
  
  

• Service providers for analytics and customer support
  
  

• Legal authorities when required under Pakistani law
  
  

We do not sell, rent, or trade your personal information.

4. Data Storage and Retention

Your information is stored securely using Shopify’s infrastructure. Data is retained only as long as needed for order fulfillment, customer service, and legal or business requirements.

5. Cookies

We use cookies to:

• Enable core site features
  
  

• Improve browsing experience
  
  

• Understand site usage
  
  

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Your Rights (Pakistan)

You have the right to:

• Request access to your personal information
  
  

• Ask for corrections to inaccurate data
  
  

• Request deletion of your data (subject to legal obligations)
  
  

• Opt out of marketing communications
  
  

To exercise these rights, please contact us.

7. Data Security

We use reasonable security measures to protect your information. While we take strong precautions, no online transmission can be guaranteed as fully secure.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page. Continued use of the Site means you accept the updated policy.

10. Contact Us

If you have questions or privacy-related concerns, contact us at:

Zebaish by Aqsa
Karachi, Pakistan
Email: zebaishbyaqsa@gmail.com
Phone: +92 337 2319184