1. What does Zebaish by Aqsa sell?

We offer stylish ready-to-wear women’s clothing, including everyday wear and occasion outfits. Our collections are curated to balance comfort, quality, and modern design.

2. Why are your prices reasonable compared to many brands?

We focus on fair pricing by keeping our process simple and avoiding unnecessary markups. This allows us to offer quality outfits at prices that make sense for our customers.

3. How can I choose the right size?

Please check the size details mentioned on the product page before placing your order. If you’re unsure, you can contact us and our team will assist you before purchase.

4. Is Cash on Delivery available?

Yes, Cash on Delivery (COD) is available for eligible locations across Pakistan. Some COD orders may require confirmation before dispatch.

5. How long will delivery take?

Orders are usually delivered within 3–5 working days after dispatch. Delivery time may vary depending on your city or courier service.

6. What is your return or exchange policy?

Returns are accepted only for wrong or defective products within 3 days of delivery.
An unboxing video is mandatory for return or exchange approval.
Exchanges are allowed only if the wrong product was delivered.
Please review our Return & Refund Policy for complete details.

7. Can I cancel my order?

Orders can be cancelled before dispatch only. Once shipped, cancellation is not possible. Please refer to our Cancellation Policy for details.

8. How can I contact customer support?

You can reach us through the following official channels:

Email: zebaishbyaqsa@gmail.com
Phone / WhatsApp: +92 337 2319184
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM